1. RESERVATIONS & BOOKINGS

The Hire Charge for the Booking shall be as stated in the Booking Form or quotation. The Hire Charge is inclusive of VAT, which shall be payable in addition to the net hire rate and at the current applicable rate.

The Booking Deposit is £300 per week of Hire and payable at the time of making a reservation. The Booking Deposit is non-refundable under any circumstances and shall be deducted from the Hire Charge.

Confirmation of Booking will either be posted or e-mailed to you within 24 hours, together with a balance of Hire Charges and the Security Deposit. The Hire Charge invoice is due for payment 6 weeks prior to the commencement of Hire. The Security Deposit can be paid in advance or on the day of collection.
The Company reserves the right to make an Administration Charge of £25.00 for any changes requested to the original reservation details. An Administration Fee may also be applied to any claims or losses arising from a Hire Period.

The Company reserves the right to vary the Hire Charges at any time without prior notice. Occasionally the Company is unable to supply the motorhome at the quoted price. If this is the case the Company will offer a full refund of any monies paid.

2. INSURANCE

Fully Comprehensive Insurance cover is provided for the duration of the Hire Period and covers the Vehicle, Vehicle Equipment, the Driver(s) and Permitted Passengers only. The cost of this insurance is included within the Hire Charge. The Customer’s personal property is not covered under such insurance.
The Company will in some cases, incur additional Charges if the Driver to be insured has, for example, a traffic conviction or using a non-UK driving licence. These Charges will be passed onto the Customer.

The Hire rate quoted includes a standard insurance excess of £1250.00

In the event of any damage to either the Vehicle or third party property, the Customer will be liable for the first £1250.00.

Any damage to tyres, windows and windscreens and any theft of personal property are not covered by the Company’s insurance, and any such damage shall be at the Customer’s expense.

Driving by non-named Drivers and any late returns of the Vehicle renders the insurance invalid and the Driver therefore commits an offence under the Road Traffic Act and will be solely responsible for any damage or personal injuries incurred.

Invalid insurance also means the Driver and Customer becomes personally liable for:

any accident or damage to the Vehicle.
any injury or damage to any third party.
Any accident or any damage to the Vehicle must be reported to Cropredy Campers immediately by telephone and in any event within 24 hours. The Customer must complete an accident form at the end of the Hire Period.
Travel insurance is the responsibility of the Customer, and it is recommended that the Customer obtains such travel insurance to cover cancellation costs, personal luggage, money loss, personal accident, and medical expenses.
Even though it may be covered by Cropredy Campers’ insurance the Customer shall be liable to pay the cost of repair for any damage which the Vehicle may suffer as the result of the wilful or negligent action of the Customer.
Prior permission from Cropredy Campers must be obtained if the Vehicle is to be taken to festivals and concerts. An increased Security Deposit may also be payable, if permission is granted.
Use for Hire or reward is not permitted.

Customers travelling abroad will require a minimum of European Breakdown Insurance plus appropriate Breakdown, recovery and repatriation cover, which will be supplied by Cropredy Campers at extra cost to the Customer.

The Customer is responsible for all loss or damage arising from theft whilst the ignition keys of the Vehicle have been left in or on the Vehicle.
European insurance does not, unless previously agreed with Cropredy Campers, include any countries outside Europe.

3. COLLISION DAMAGE WAIVER (CDW)

CDW insurance is available at an additional cost of £30.00 per day of hire (£120 minimum/£420 maximum) and will reduce the excess for any damage caused in a collision to either the Vehicle or third-party property to zero. The Customer will however be fully liable for replacement or repair of windows or tyre damage, or damage caused due to negligence. CDW Insurance is completely optional and can be decided upon collection of your Vehicle. After the Hire has commenced, CDW insurance cannot be taken out.

4. OVERHEAD DAMAGE

All Drivers must be aware of the unusual height of the Vehicle and are responsible for all damage caused if driven under an obstruction that is too low for it to clear – the obvious examples are low bridges and height restrictions in car parks etc. In this event neither Basic Insurance nor Collision Damage Waiver Insurance will apply and the Customer will be responsible for the cost to repair of all damages.

5. EUROPEAN TRAVEL

For travel to Europe an additional weekly Charge of £150.00 is made to cover European Insurance and European Roadside Assistance. European Insurance is mandatory, and you will be in breach of our terms and conditions and therefore not Insured should you take a Vehicle into Europe without taking out the additional European Travel Insurance.

The following Countries are covered by the European Travel Insurance: Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Iceland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden & Switzerland. Travel outside of these countries will be in breach of our terms and conditions. Please check your route carefully and ensure it doesn’t go outside these countries.

There is also an additional weekly Charge from £150.00 for travel to Ireland to cover Ireland insurance and Ireland roadside assistance. Ireland insurance is mandatory, and you will be in breach of our terms and conditions and therefore not Insured should you take a Vehicle into Ireland without taking out Ireland Travel Insurance.

Warning triangles, a spare bulbs kit, headlamp deflectors and fluorescent safety vests are mandatory and supplied by Cropredy Campers free of Charge.

6. SECURITY BOND

There is a refundable Security Bond from £1250.00 payable on the day of Hire by debit/credit card. The transaction is charged as a pre-authorised payment which holds the money in your account. The hold is automatically cancelled by your bank within seven days of return of the Vehicle to the agreed location, on the agreed date and time, in the same condition as it was hired out, with the toilet empty, the interior clean including all cooking appliances, and the fuel tank full. The Company reserves the right to increase the Security Bond for specific events e.g., World Cup events, Festivals, or any other Hire where the Vehicle is carrying 4 or more adults.

Note: Where the Customer has opted for the CDW option, no excess will be charged in the event of a collision, but they should be aware that the Security Bond will be used to fund any loss or damage whatsoever to equipment, fixtures and fittings, windows, tyres or negligent damage to the Vehicle. Should this damage exceed the Security Bond the Customer will be liable for the total cost and the difference will need to be settled within seven days of returning the Vehicle.