Privacy Policy

Last updated: 21/11/25

This Privacy Policy explains how Cropredy Campers (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website www.cropredycampers.co.uk or make an enquiry or booking.

1. Information We Collect

We may collect the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Booking details and preferences

  • Any information entered into contact forms or sent via email

Information collected automatically

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Cookies and similar technologies (see Cookies Policy)

Information from third-party booking providers

If you make a booking through our third-party booking system, we receive the details needed to manage your reservation. That provider may collect and process additional data according to its own Privacy Policy.

2. How We Use Your Information

We use your information to:

  • Process and manage enquiries and bookings

  • Communicate with you about your hire

  • Maintain and improve our website

  • Meet legal and insurance requirements

  • Keep records of vehicle hire for compliance and safety

We do not sell your personal information.

3. Legal Bases for Processing

We process your information based on:

  • Performance of a contract (e.g., managing your booking)

  • Consent (e.g., marketing communications)

  • Legitimate interests (e.g., improving our website)

  • Legal obligations (e.g., insurance or accounting requirements)

4. Sharing Your Information

We may share your information with:

  • Our third-party booking system provider

  • Payment processors (if applicable)

  • Insurance providers (for rental requirements)

  • Service providers who support our business (e.g., website hosting)

  • Authorities if required by law

We do not share your information for marketing by others.

5. Data Retention

We keep your information only as long as necessary to:

  • Provide our services

  • Meet legal, tax, and insurance obligations

After this period, data is securely deleted.

6. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (where allowed)

  • Object to certain processing

  • Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

7. Security

We take reasonable steps to protect your personal information, but no online system can be guaranteed fully secure.

8. Third-Party Links

Our website may link to external services (including booking providers). We are not responsible for the privacy practices of those websites.

9. Contact Us

Cropredy Campers
Email: mail@cropredycampers.co.uk
Phone: 07311 899245